THREE TURTLES TRAVEL – TERMS AND CONDITIONS: PLEASE READ THIS NOTICE IN ITS ENTIRETY. IT CONSTITUTES PART OF YOUR BOOKING CONTRACT FOR YOUR TRIP AND RELATED SERVICES. PLEASE CALL US IMMEDIATELY IF YOU HAVE ANY QUESTIONS.
Please thoroughly review these terms and conditions of Three Turtles Travel. The addressee of this notice will be the only recipient of this booking receipt and terms and conditions.
*By signing these terms and conditions, you, the traveler/client, understand that Three Turtles Travel is a travel advisor for the traveler/client as well as an agent for the suppliers. It is the sole responsibility of the addressee to inform all other parties traveling of the contents of these terms and conditions. The booking passenger, by accepting this receipt and making payment to Three Turtles Travel suppliers, acknowledges that they have been advised of, reviewed and hereby accept these terms and conditions and contract for all travel related services.
LIMITATION OF RESPONSIBILITIES
Three Turtles Travel acts only as an Independent Contractor with Travel Planners International for suppliers in selling travel related services, or in accepting reservations or booking for services that are not directly supplied by this travel agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, activities, etc.). This travel agency, therefore, shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of such suppliers, which results in any loss, damage, delay, or injury to you or your travel companions or group members. Unless the term “guaranteed” is specifically stated in writing on your ticket, invoice, or reservation itinerary, we do not guarantee any of such suppliers' rates bookings, reservations, connections, scheduling, or handling of personal effects. This travel agency shall not be responsible for any injury, damages, or losses caused to any traveler in connection with terrorist activities, social, or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, bankruptcies and defaults, unsafe conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent's control. Nothing that is said or written by the travel agent/advisor to the traveler/client undercuts or undermines the terms and conditions of this document.
LIMITATION OF DAMAGES
The travel agent/advisor at Three Turtles Travel is paid based on commissions and fees from the suppliers and Travel Planners International. The travel agent/advisor will only be responsible for those commissions which were paid for the trip should a court of law determine the travel agent/advisor to be at fault for something that occurred while on that trip.
TRAVELER REQUIREMENTS
Valid US passports are required for all travelers for international air travel, regardless of age. Traveler assumes complete and full responsibility for, and hereby releases this travel agency from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations, during the length of the proposed travel. Traveler assumes full responsibility for obtaining these documents prior to dates of travel. By embarking on his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of such risks, and is advised to obtain appropriate insurance coverage against them. Traveler's retention of tickets, reservations, or bookings after issuance shall constitute a consent to the above, and an agreement on his/her part to convey the contents herein to his/her travel companions or group members. Traveler/Client acknowledges that air schedules are subject to change at any time prior to travel. The Three Turtles Travel advisor/agent accepts no responsibility for air schedule changes, delays or cancellations by any air carrier. Each airline has its own baggage policy and associated fees. It is the sole responsibility of the travelers to confirm with the airlines in advance of travel to determine the airline's schedule, transfers, baggage policy and any associated fees which are subject to change at any time.
INSURANCE
Three Turtles Travel has provided you (the traveler/client) with detailed information about travel insurance, including the option to purchase it. Insurance companies require the policy to be purchased and written within a certain time frame in order to cover things such as pre-existing medical conditions and supplier default. Three Turtles Travel has informed you of this deadline, and highly recommends the purchase of travel insurance to protect your vacation investment. If charges for travel insurance are not listed on your booking statement, you have not paid for insurance within the required time frame or an insurance policy number is not noted on your final invoice, you have elected to decline travel insurance even if you initially checked “accept” on your original invoice. Insurance claims approval is determined by the travel insurance company, and Three Turtles Travel accepts absolutely no responsibility for any denied claims.
SPECIAL REQUESTS
Special Requests (i.e. room views, location, bedding preference, adjoining rooms, seat requests, etc.) cannot be guaranteed by the travel agency/tour operator/airline. While every attempt will be made to accommodate such special requests, the travel agency/tour operator/airline will not be held responsible if such requests cannot be fulfilled.
PAYMENTS
Payments are made with credit or debit cards, and by authorizing charges to your card you expressly waive the right to a chargeback as a means to mediate a dispute. Clients should note that even though they have paid for a vacation package or segments in advance, vendors may ask for a credit card to be used during travel for incidental charges, baggage fees, rental car guarantee, etc. If you are using a debit card for travel charges, you should expect that possible holds can be placed on our account for several days.
CANCELLATIONS, CHANGES AND REFUNDS
Once payment is applied to booking, cancellation/change penalties will apply. Cancellation policies vary by supplier. Cancellation request must be received in writing prior to your departure date, and you must receive a written reply from Three Turtles Travel confirming cancellation has been made. No refund is made for unused travel services or any portion thereof, nor is the price or value of unused travel services exchangeable for alternative arrangements. Changes to the current booking are subject to the terms and conditions of the tour operator/airlines and may result in penalties or change fees. The purchase of travel insurance to cover your vacation investment is highly recommended for unexpected circumstances that neither the travel agent nor the client can control.
AIRPORT CHECK IN AND FLIGHT CONFIRMATION
All passengers should arrive at the airport at least two hours (three for International travel) prior to flight departure. View documents for definite recommendation. Charter flights may have different requirements than commercial flights. Three Turtles Travel will make every attempt to assign seats in advance, however if we are unable to assign seats on your flight for any reason, seats will be assigned upon check-in at the airport and are on a first come, first served basis. While seat assignments are made by the airline, we are unable to guarantee that clients will be seated with their travel companions. For security reasons, all passengers must present identification for check-in. You will not be allowed to board, nor will you be entitled to a refund, if you have not checked in by the required time. Please ensure you contact the airline at least 24 hours prior to departure and on the day of departure, as it is your responsibility to reconfirm all your flight details prior to departure. A customer's failure to contact the airline in regards to reconfirming the air travel details may result in a flight being missed. Three Turtles Travel does not accept legal responsibility or liability if any customer misses a flight due to a failure to reconfirm flight times as advised, or to other circumstances beyond our control. If our agency is aware of any schedule changes in advance of your departure, every effort will be made to advise you directly. Clients should understand that being a no show for a flight may result in the other leg of the flight being canceled by the airline without notice. Airlines charge baggage fees and you should visit the airlines website to determine what charges are applicable to your flight and destination. Some seat assignments also have service fees associated and all seats booked may not be upgradeable. The client is responsible for visiting the airline's website to determine details as applicable to your ticket.
INSECTICIDE DISCLOSURE
The U.S. Department of Transportation (DOT) requires that travel agents refer consumers to a page on the Department's website that lists countries that require airlines to treat passenger cabins with insecticide. The DOT requirement applies only to airline travel to a country listed on their website. https://www.transportation.gov/airconsumer/spray
TRAVEL WARNINGS
Clients are responsible for determining their own level of comfort and safety for traveling. The travel agent/advisor is not responsible for determining the safety. Some government sites with updated information regarding travel warnings and travel health warnings include: https://travel.state.gov/content/passorts/en/alertswarnings.html
https://wwwnc.cdc.gov/travel
MODIFICATIONS OF TERMS AND CONDITIONS
The Terms and Conditions may be amended or modified by Three Turtles Travel at any time without notice. It is therefore essential that you consult the Terms and Conditions prior to making each and every booking. Only those who have accepted the Terms and Conditions may make a booking to Three Turtles Travel. Without this acceptance, any booking is subject to cancellation at any time. The failure of Three Turtles Travel to act with respect to a breach of these Terms and Conditions by you, or others, does not waive its right to act with respect to subsequent or similar breaches. Three Turtles Travel does not guarantee it will take action against all breaches of these Terms and Conditions.
Three Turtles Travel
Mariah Spry
Agent/Advisor
775-671-2224
mariah@threeturtlestravel.com
Seller of Travel numbers:
FL-ST17873
CA-2063964-50
WA-602232785